Why Development in Interpersonal Skills?
The last few decades have seen such profound changes in the ways people behave, think about, and do business that the demands on human resource professionals have never been greater. In reality, the whole mission of managing human capital has gone through nothing short of a revolution.
Why this short fall? The very nature of business has changed. In order for an organization to remain competitive they must manage people and change effectively. The need to build more flexible organizations that are able to respond quickly to technological developments, competitive pressures, and shifting market demands has called for a different kind of workforce with a different set of values and skills. The development of interpersonal skills falls nothing short of delivering quality performance, quality people, and quality service.
Leadership, Emotional Intelligence, and Diversity contribute towards the development of interpersonal skills.
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